Terms of Carriage

 

Attention - Those in charge of goods inwards/accounts departments


Shipping methods and costs : 

Rose Marketing UK Ltd uses the  PalletLine network with supervision of Potters Logistics for all deliveries. 

We offer a maximum 5-day service on confirmed orders.

Deliveries can be booked in where appropriate information is given. Booked in orders that are turned away or tipped late and associated charges payable by Rose will be automatically invoiced to customer

UK Mainland Delivery 

Free delivery on all UK mainland orders over £500 excluding VAT. For orders between £250-£500 (ex. VAT) a delivery charge of £26.50 (ex. VAT) will be applied. Our minimum online order quantity is set at £250 (ex. VAT)

If at time of delivery the pallet company is unable to deliver the pallet due to no one being available to accept delivery, the cost of the delivery will be charged in full and repeat delivery charges applied.  

Costs vary for ex-UK mainland and are available on request & will be confirmed at time of booking. 
 

Rose Marketing UK Ltd uses the Palletways and Pallet Line networks for all deliveries.  As part of the terms and conditions of carriage, we are obliged to make clear our policy to our valued customers.  Please note the key points that must be noted in case of dispute.
 
Carriage is subject to RHA 1998 Conditions of Carriage

It is the responsibility of the Buyer to ensure that a Clear Proof Of Delivery (POD) note is signed – all goods must be signed for at point of delivery and any discrepancies must be clearly marked on POD
Discrepancies should include where possible

  • What damage has actually occurred to the goods
  • A description of how the goods arrived
  • The date + time of when the Buyer discovered the damage
  • What goods are missing from the Picking Note
  • **please note a picking note will be attached to all consignments detailing goods delivered and quantity per item


The Pallet network will request that the Rose picking note is signed and, on occasion in addition the XDA form should also be signed when requested by the haulier
Failure to mark clearly the POD will result in claims not being accepted
 
As per Terms and Conditions 5.1, the Buyer has 48 hours to report any discrepancy to Rose; the above conditions of carriage will also be applicable.