Terms of Carriage
Rose Marketing UK Ltd uses the PalletLine network with supervision of Bowker Logistics for all deliveries.
We offer a maximum 7-day service on confirmed orders. Orders may experience delays due to public holidays. Deliveries can be booked in where appropriate information is given. Booked in orders that are turned away or tipped late and associated charges payable by Rose will be automatically invoiced to customer
If at time of delivery the pallet company is unable to deliver the pallet due to no one being available to accept delivery, the cost of the delivery will be charged in full and repeat delivery charges applied. Costs vary for ex-UK mainland and are available on request & will be confirmed at time of booking.
It is the responsibility of the Buyer to ensure that a Clear Proof Of Delivery (POD) note is signed – all goods must be signed for at point of delivery and any discrepancies must be clearly marked on POD.
Discrepancies should include where possible.
A description of how the goods arrived
The date + time of when the Buyer discovered the damage
What goods are missing from the Picking Note**please note a picking note will be attached to all consignments detailing goods delivered and quantity per item
Failure to mark clearly the POD will result in claims not being accepted
As per Terms and Conditions 5.1, the Buyer has 48 hours to report any discrepancy to Rose; the above conditions of carriage will also be applicable.